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Recovery satisfaction construct and construct-related: assessment measurement from item response theory

dc.contributor.authorHernani Merino, Martín
dc.contributor.authorIsabella, Giuliana
dc.contributor.authorTarazona Vargas, Enver Gerald
dc.contributor.authorMazzon, José Afonso
dc.date.accessioned2020-02-16T02:19:35Z
dc.date.available2020-02-16T02:19:35Z
dc.date.issued2019-12
dc.identifier.urihttp://hdl.handle.net/11354/2563
dc.identifier.citationHernani-Merino, M. N., Isabella, G., Tarazona Vargas, E. G., & Mazzon, J. A. (2019). Recovery satisfaction construct and construct-related: Assessment measurement from item response theory. Journal of Business, 11(1), 2–13. doi:10.21678/jb.2019.1137es_PE
dc.description.abstractResearchers have explored the antecedents and consequences of recovery satisfaction by creating, improving or using scales. However, scales should be invariant among contexts and cultures. Using item response theory, a methodological approach that helps measure items, we evaluated some constructs related to it. Results, limitations and future research are discussed.en
dc.formatapplication/pdfes_PE
dc.language.isoenges_PE
dc.publisherUniversidad del Pacífico. Facultad de Ciencias Empresarialeses_PE
dc.relationhttps://revistas.up.edu.pe/index.php/business/article/view/1137/1387
dc.rightsinfo:eu-repo/semantics/openAccesses_PE
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/deed.es*
dc.sourceRepositorio de la Universidad del Pacífico - UPes_PE
dc.sourceUniversidad del Pacíficoes_PE
dc.subjectSatisfacción del clientees_PE
dc.subjectTeoría de respuesta al ítemes_PE
dc.titleRecovery satisfaction construct and construct-related: assessment measurement from item response theoryes_PE
dc.typeinfo:eu-repo/semantics/articlees_PE
dc.typeinfo:eu-repo/semantics/publishedVersiones_PE
dc.identifier.doihttps://doi.org/10.21678/jb.2019.1137
dc.publisher.countryPEes_PE
dc.subject.ocdehttps://purl.org/pe-repo/ocde/ford#5.02.04es_PE


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